Broken Leg Diagnostic™

What is the Broken Leg Diagnostic™,and what does it cover?

Every operation stands on three legs: People, Systems, and Money. When one breaks, the whole thing tilts, and most organizations misdiagnose which leg it is, buy the wrong fix, and wonder why nothing held. The Broken Leg Diagnostic™ finds the leg that is actually cracking before anything gets sold, the same method a Building Analyst Professional uses to find why a structure fails, applied to an operation instead of a building.

The three legs

Symptoms first. Then the cost. Then the fix.

The reader should find themselves in a symptom list before any offer appears. That order is the method.

People
Can they actually use it?
Signs it is broken
Shadow AI on personal phones. Nobody formally trained. Your best worker still drowning in paperwork. Supervisors improvising policy.
What it costs
A confident wrong answer on a jobsite, and a team that stops trusting the tool after one.
The fix
The AI Academy: assessments, rubrics, a certificate, and a team that can defend its own work.
Systems
Is the work documented?
Signs it is broken
Tools bought and unused. No SOPs. Knowledge that lives in one person's head. Documentation that would not survive an audit or a funder report.
What it costs
The outcome you delivered but cannot report, and the funder who moves on.
The fix
An AI Workforce Readiness Audit: task map, named human-review checkpoints, a policy, and a 12-month roadmap.
Money
Can you pay for it?
Signs it is broken
No line item. No idea what funding exists. Quoting the work internally as a cost instead of scoping it as a fundable project.
What it costs
The budget cycle that passes while the problem stays.
The fix
The funding conversation, free on every scoping call.
The money leg

Why the money leg is never missing from our diagnosis.

Most firms answer “we do not have the budget” with a discount. This one answers with a route.

The founder’s own record: nearly 3,600 tax returns facilitated for low- and middle-income filers, generating $7 million in refunds, and more than $2 million in forgivable funding secured for gig workers. That is a funding track record, not a sales tactic. Funding categories are named accurately on the call; program names, deadlines, and dollar figures are never invented to close.

The honest part. The diagnostic is built to be able to say “you do not need us yet.” An instrument that can never say that is not a diagnostic, it is a sales form.

Next step

Of People, Systems, and Money, which one wobbles first?

Run the free diagnostic, book the funding conversation, then bring the Academy to your team. In that order.